COLLECTING INFORMATION

Except where legally appropriate, all information recorded remains the private and confidential information of Adelle Louise Diamonds.

Adelle Louise Diamonds will not under any circumstances sell or otherwise send information to a third party. Adelle Louise Diamonds will also not ring or otherwise contact you requesting more financial information.  We may on occasions ring you to clarify shipping details. Please do not give out sensitive information to a non-authorised Adelle Louise Diamonds representative.

Adelle Louise Diamonds is bound by the National Privacy Principles in the Privacy Act (1988) in relation to the handling of personal information.

COOKIES

Adelle Louise Diamonds website uses cookies in order to collect information.

A cookie is a piece of information stored by your web browser to track browsing behaviour on our site. Browsers will usually accept cookies automatically, however if yours doesn’t you may still use our website. Cookies increase website efficiency and provide information to the website owners.

If you register with our website or continue to use our site you agree to our use of cookies.

Please note that advertisers or Adelle Louise Diamonds may also use cookies, over which we have no control.

INFORMATION USES

Information collected will be used in two ways.

1. To streamline your experience

Information may occasionally be saved in order to streamline or otherwise speed up your enquiry. This means that if you have contacted us previously, information may be auto filled. This includes, but is not limited to: name, address, email address, telephone number, billing address and shipping address.

2. For marketing and analytical purposes

Basic information, including, but not limited to: pages viewed, length of time spent on website, non-identifying demographic information, IP address and location will be collected for marketing and analytical purposes. This information will be used by Adelle Louise Diamonds to assess and understand our customer’s wishes and desires better, providing you with an optimal shopping experience every time you visit us. As mentioned above, this information will also be utilised to provide targeted advertising.

SECURITY

All information that we collect or otherwise utilise is stored in private files on our secure web server. We will take all steps within reason to ensure that your data is treated securely and in accordance with this privacy policy.

Adelle Louise Diamonds will not sell or otherwise provide private information to a third party.

No Internet communication will ever be totally secure. We take every effort to provide the highest level of security possible to protect your information, but we cannot guarantee the security of any data. Communicating data to us is done so at your own risk. We ask that you do not send sensitive information via insecure methods. Adelle Louise Diamonds cannot be held responsible for any breaches caused by insecure transmission of data.

Adelle Louise Diamonds must cooperate if required to disclose or share customer information, in order to comply with a legal direction, court orders or other forms of jurisdiction. To protect the rights, property or safety of Adelle Louise Diamonds, our employees, subsidiaries, customers or others, it may be necessary to disclose customer information, required under Australian Consumer Law. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.  Adelle Louise Diamonds cannot be held liable for any information breaches caused by complying with legal orders.